ADTANCESoftware-as-a-Service

ADTANCE Spare Parts

  • Free trial
  • Sales
  • Support
  • Service & Maintenance

Smart, efficient spare parts management

With ADTANCE Spare Parts, you can make the search for suitable spare parts extremely simple and efficient for your customers and service technicians: all the information you need is bundled in one place in a central digital catalog system - always up-to-date and accessible from anywhere at any time. This optimizes maintenance and results in shorter response times in the after-sales area.

Your benefits

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    Faster to the destination

    With a central, all-in-one catalog solution, you save both customers and employees the time-consuming search for required parts and information in several different systems.

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    Available resources

    Instead of phoning various spare parts dealers or being put on hold by a service hotline, the digital catalog solution enables you to reach your goal with just a few clicks. This leaves noticeably more time for other work.

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    Accurate selection

    The clear, structured presentation of information and images makes it easy to identify the right parts. Thanks to the catalog's intuitive navigation, users can order their spare part with just a few clicks.

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    Individual solution

    ADTANCE Spare Parts is integrated taking into consideration the individual requirements of your company. This means you can be sure that your service operations will benefit sustainably from smart, efficient spare parts management.

Main features

    • All spare parts information in one place

      • ADTANCE Spare Parts enables the creation of an interactive, digital parts catalog including the corresponding documentation.

        The solution provides your customers with all the information they need around the clock and around the world, so that the relevant spare parts and information can be found quickly and easily and ordered directly.

        Users can determine the spare parts directly via 3D CAD illustrations, views or via search. Map complex pricing systems for your customers and customize the solution to meet their individual needs.

        • Central access to spare parts lists, prices of required spare parts and service documents
        • Available 24/7 and independent of location
        • Always up to date

    • Catalog through data transfer

      • If the company already has material data masters for spare parts management and spare parts documentation in ERP systems, these can be easily used to create the digital spare parts catalog in ADTANCE Spare Parts by linking them accordingly. Alternatively, you import parts and required information using Excel lists. Images of spare parts can also be imported from existing systems via existing interfaces.

        • Transfer of entire parts lists through ERP linking
        • Possibility to optimize and automate ordering processes
        • Clear presentation through integration of images and 3D graphics

    • Avoid long search times and wrong orders

      • The spare and wear parts offered are identified on a machine-specific basis using parts lists, 3D or 2D CAD drawings or via the search option. The customer compiles his shopping cart on a machine-specific or cross-machine basis and has the option of inquiring about the parts or placing a binding order directly.

        With the help of the current information, the customer does not need any further help with the order from service staff, so that queries are reduced as far as possible and the workload of the company's own staff is significantly reduced. The number of incorrect orders is significantly reduced as a result of the more detailed information provided by the customer, thus increasing the quality of the service.

    • Increase spare parts business through intelligent parts management

        1. Offer an ordering option for your customers around the clock 365 days a year.
        2. In addition to spare parts information, you can find information on availability and price
        3. Increase customer satisfaction with the digital offer
        4. Retain customers by offering attractive options in the catalog

        The creation of the spare parts catalog is automated and facilitated, among other things, by the link to ERP systems and merchandise management systems. This gives customers, technicians as well as purchasers full access to any amount of information. Expand your markets and increase your sales!

    • Individual smart service solution

      • Integrated into the ADTANCE Smart Service Platform, use the ADTANCE Spare Parts management software in combination with other digital service modules as needed and adapt it to your company's needs.

Pricing

    Free trial
    • Ideal for all companies that want to test without risk and cost.
    • billed monthly
    • Including
    • person unlimited number Users

    • Edition highlights
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      30-day free trial

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      Including 150 Customers

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      All Functions and Features

    Spare Parts 50
    • Ideal for all companies that want to integrate up to 50 of their customers.
    • billed yearly
    • Including
    • person unlimited number Users

    • 50 Customers

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      Customer management

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      Unlimited products

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      Unlimited machines

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      Connection of different payment service providers

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      3D as well as 2D integration

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      Customized pricing systems

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      Extensive authorization control

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      Various ERP, CRM and other connections

    Spare Parts 150
    • Ideal for all companies that want to integrate up to 150 of their customers.
    • billed yearly
    • Including
    • person unlimited number Users

    • 150 Customers

    • Edition highlights
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      Customer management

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      Unlimited products

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      Unlimited machines

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      Connection of different payment service providers

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      3D as well as 2D integration

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      Customized pricing systems

    • done

      Extensive authorization control

    • done

      Various ERP, CRM and other connections

    Spare Parts 400
    • Ideal for all companies that want to integrate up to 400 of their customers.
    • billed yearly
    • Including
    • person unlimited number Users

    • 400 Customers

    • Edition highlights
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      Customer management

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      Unlimited products

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      Unlimited machines

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      Connection of different payment service providers

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      3D as well as 2D integration

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      Customized pricing systems

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      Extensive authorization control

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      Various ERP, CRM and other connections

    Spare Parts 800
    • Ideal for all companies that want to integrate up to 800 of their customers.
    • billed yearly
    • Including
    • person unlimited number Users

    • 800 Customers

    • Edition highlights
    • done

      Customer management

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      Unlimited products

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      Unlimited machines

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      Connection of different payment service providers

    • done

      3D as well as 2D integration

    • done

      Customized pricing systems

    • done

      Extensive authorization control

    • done

      Various ERP, CRM and other connections

Provider information

ADTANCE is a global software company specialising in the digitalisation of after sales services. Our software increases efficiency and customer satisfaction. We support customers from a wide range of industries - from local special purpose machine manufacturers to international car manufacturers. ADTANCE has three locations: the headquarters in Wald-Michelbach in southern Germany, Stade in northern Germany and in the Detroit area for the North American market.