ADTANCE is a global software company specialising in the digitalisation of after sales services. Our software increases efficiency and customer satisfaction. We support customers from a wide range of industries - from local special purpose machine manufacturers to international car manufacturers. ADTANCE has three locations: the headquarters in Wald-Michelbach in southern Germany, Stade in northern Germany and in the Detroit area for the North American market.
The video-based service system uses a livestream to simplify communication between one or more experts and workers in the field, even if they are far away. The solution can be implemented by using mobile devices such as smartphones & tablets or by wearing smartglasses.
The solution is suitable for any use case. Use for example for:
- Customer support
- Technical acceptance tests
- Support from suppliers
Use ADTANCE Support as a single-purpose app or benefit from the individually expandable scope of ADTANCE Smart Services. Combine different digitization solutions according to your needs.
Extensible, customized software
Extend your solutions with the ability to monitor entire machines, plants and production lines using stationary cameras. The cameras can be controlled remotely so that the optimal viewing angle can be set at any time.
The sensitive data of your support sessions is handled with the utmost care by ADTANCE. All connections and storage are encrypted according to the highest security standards.
Maximum data security