VSightSoftware-as-a-Service

VSight Remote

  • Free trial
  • Quality
  • Support
  • Service & Maintenance

VSight Remote connects experts to the point of service remotely to give access to knowledge and solve problems faster. Via live video and audio stream, collaboration with annotations on frozen images, sharing pictures, PDFs and other documents in sessions powered by Augmented Reality (AR), the expert is present without being present. Even 3D models can be displayed as virtual objects in the real world.

Your benefits

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    Troubleshoot in Real-Time

    Connect your frontline workers with experts in your organisation with just a tap to get instant help. Allow them to share what they see and get real-time guidance.

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    Scale Expertise and Knowledge

    Offer your workforce to access relevant data, information, and expertise whenever and wherever they need it.

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    Eliminate the Need to Travel

    Increase expert utilization and eliminate skilled workforce shortage.

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    Stay ahead of competition

    Adopt the industry 4.0 practices to increase operational efficiency. Provide better service to increase customer loyalty.

Main features

    • VSight Remote

      • The platform connects experts to frontline workers and allows remote collaboration across teams for various tasks for various industrial use cases and helps to build a knowledge network which is accessible to people wherever and whenever they are.

        Some of the industrial use cases for remote collaboration:

        • Troubleshooting
        • Inspecting and auditing
        • Training

    • See What Technicians See

      • Experts can guide technicians with annotations on live view or frozen image while seeing what they see through mobile devices and smart glasses and monitor them in real time to ensure they are executing correctly. VSight supports all best-in-class smart glasses designed for industrial use in high-risk environments. With smart glasses, field technicians can work hands free while tackling a problem.

    • Communicate Efficiently in AR mode

      • Annotate just the right spots in the right way on technicians’ live view and be very articulate in your guidance with augmented reality mode.

    • Bring 3D models into Real View

      • Work and collaborate on 3D objects in a live video stream in AR mode remotely. You can import STEP/STP, GLB, GLTF, OBJ, DAE, SCN formats and work can be placed in the live stream.

    • Remote Camera Control

      • Remote Camera Control

    • Collaborate on Documents & Images

      • Share your screen and collaborate on documents and images using annotations. Use written communication on chat in noisy environments. Export all assets with their versions for keeping them as reference.

    • Quick Log In to Session

      • Add ad hoc participants to the sessions easily:

        • Share QR code or link via sms, WhatsApp or email
        • Use the Field ID code created by the participant via mobile app

    • Main Capabilities & Features

      • All editions include the following Main Capabilities & Features:

        • 2-way video-audio stream
        • Adaptive video streaming
        • Screen sharing
        • Text based chat
        • PDF & HD image collaboration
        • Reactions
        • Camera Zoom & Flash Control
        • Device Battery Status
        • Admin control panel
        • Easy QR-Login
        • Instant Translation Service for 60+ languages
        • 11 language User interface
        • Online Tutorials for new users
        • Secure HTTPS Communication / P2P setting
        • GDPR Compliance
        • China usage capability


        Please see the Feature Glossary for details.

Pricing

    Free Trial
    • Ideal for companies, who would like to test the product at zero cost and risk.
    • billed monthly
    • Including

    • person unlimited number Users

    • Edition highlights
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      Main Capabilities & Features

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      Additional Functions as Ultimate edition

    Essential
    • Ideal for companies who would like to offer AR-based remote support.
    • billed monthly
    • Including

    • person unlimited number Users

    • Edition highlights
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      Main Capabilities & Features

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      All subscribers for free

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      Guest access via link/QR (by mail or WhatsApp)

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      2 users per session

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      File sharing

    Pro
    • Ideal for companies that additionally want to benefit from annotations in live video (AR+), 3D model collaboration, and more.
    • billed monthly
    • Including

    • person unlimited number Users

    • Edition highlights
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      Main Capabilities & Features

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      All subscribers for free

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      Guest access via link/QR (by mail or WhatsApp)

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      3 users per session

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      File sharing

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      AR+ and 3D model collaboration

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      Call other users

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      Pre-schedule meetings with invitation links

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      Ticket system

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      Session reports

    Ultimate
    • Ideal for companies that additionally want to use smart glasses and need video recordings of their sessions.
    • billed monthly
    • Including

    • person unlimited number Users

    • Edition highlights
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      Main Capabilities & Features

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      All subscribers for free

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      Guest access via link/QR (by mail or WhatsApp)

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      12 users per session

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      File sharing

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      AR+ and 3D model collaboration

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      Call other users

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      Pre-schedule meetings with invitation links

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      Ticket system

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      Session reports

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      Usable with smart glasses

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      Unlimited storage for session recordings

For all Editions

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    The following optional features can be booked on request: Floating Licenses, Session Export, Whitelabelling, Academy Rooms, CRM / Ticket-System integration, Azure Active-Directory (AD) integration, Azure, AWS or phys. Storage integration, Workflows.

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    Details about features that are either included in the editions or can be optionally booked on top can be found in the Feature Glossary below.

Provider information

VSight is a technology provider that offers a remote assistance and collaboration platform powered by augmented reality for industrial enterprises. The platform enables companies to scale their expertise and know-how by facilitating collaboration, assistance, guidance and training across their teams, customers and vendors remotely, hence increasing operational efficiency and productivity.

Vilnius, Lithuania
place
https://vsight.io
language